International Postage

International orders are charged according to your destination. Your shipping costs will be quoted after the checkout stage. Please select Get a Shipping Quote before payment. NOTE - No payment will be required at this stage. We will email through some shipping options according to the weight and size of your order.  You will then have the option to proceed with your order with the quoted shipping charges or to cancel.

All international orders are shipped via Australia Post Air Mail. A tracking service is not offered for international deliveries. Please allow from 10 to 21 working days for delivery dependent on your location.

All prices are quoted in AUD (Australian dollars). The prices within the online store DO NOT include relevant overseas duties and other customs charges that you may incur.


WHEN WILL MY ORDER BE DESPATCHED?

We aim to despatch all orders within 48 hours of receipt of payment, except during public holidays when there may be extra delays. Please also allow extra time during the Christmas and New Year period.

Please allow from 14 to 21 working days for delivery dependent on your location. Please allow up to 7 extra working days for delivery during sale periods.

These delivery times are estimates only and may potentially be extended by factors beyond our reasonable control including customs and quarantine, weekends and public holidays. Bubs n Up will not be held accountable for late deliveries or loss or damage relating to late deliveries. Deliveries can take longer to reach some countries.

CUSTOMS AND DUTY CHARGES

International orders may be subject to local charges. Any customs or import duties and associated fees are charged once the parcel reaches its destination country. These charges are not included on our website and must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be.

If you have any questions regarding overseas duties and custom charges you should contact your local customs office for more information. Bubs n Up cannot be held responsible for any additional charges on your order, nor can we accept a return of the order in this case.

Customs policies vary widely from country to country, so please contact your local customs office for further information. If you refuse to pay these charges your parcel may be abandoned, and Bubs n Up will not be held responsible for any loss of funds as a result of this occurrence.

PLEASE NOTE: We comply with Australian export regulations. We are therefore required to declare the exact value of all items ordered and to mark them as dutiable 'merchandise'. We are also prohibited by law from marking the order as a 'gift' to bypass or reduce customs fees even if the order is placed with the intention of sending to a gift recipient.